Office Policies

We strive to provide the highest quality of service and care to our patients. If you have any questions or concerns about these office policies, feel free to contact us prior to the office visit.


Please use the book an appointment feature on the home page or contact us at 630-832-2111 to schedule your appointment or consultation.

If your insurance carrier requires a referral prior to seeing the doctor, please bring this with you on your first visit. It is your responsibility to obtain this referral. If you are unable to obtain the referral prior to the visit, your appointment will be rescheduled.

We recommend bringing the following for office visits:

Identification card or Drivers License Insurance card Completed New Patient Documents (for new patient’s first visit only) If you used the Patient Portal paperwork is not necessary Form of payment (cash, check, Visa, MasterCard or Discover)


It is ultimately the patient’s responsibility for payment of services. As a courtesy, we will process and file your insurance claims for services at no cost to you. Payment for all cosmetic services, typically not covered by the insurance plan, will be due prior to the service being rendered.

If we have a contract with your insurance carrier: If the services you receive are covered by the plan: All applicable co-pays and deductibles are requested at the time of the office visit. If the services you receive are not covered by the plan: The patient will be responsible for the complete charge. Payment is due upon receipt of a statement from our office. If the services you receive are only partially covered by the plan: The patient will be responsible for the remaining charge. Payment is due upon receipt of a statement from our office.

If we do not have a contract with your insurance carrier: Payment in full for office visits, procedures, and other charges are due at the time of the office visit.

If you do not have insurance: Payment in full for office visits and other charges are due at the time of the office visit.


We accept Medicare and most private health insurance plans. Please call 630-832-2111 to confirm as insurance contracts are subject to change.

We accept cash, check, Visa, MasterCard or Discover

Please contact us at 630-832-2111 or through the book an appointment feature at least 24 hours in advance to cancel your appointment. We will be happy to assist you in rescheduling, if needed. We charge $35 for missed appointments not canceled within 24 hours in advance.